Jerk In The Box

I realize that Americans don't want to work at fast-food restaurants, but this is ridiculous:

CHARLOTTE, N.C. -- The job of taking orders at the drive-through could soon be outsourced. Jack in the Box Inc. has been testing a program in some Charlotte-area restaurants that outsources order-taking to a call center elsewhere. Company spokeswoman Kathleen Anthony said the technology is intended to improve speed, accuracy and service. The San Diego-based restaurant chain hopes the process will free up on-site employees to process orders, accept payment and address other needs. Anthony said the orders are routed to a Texas call center operated by Bronco Communications, and she said some orders may be routed outside the country.